Marchbank Jewellery Design Ltd can also offer unique, hand-crafted fine jewellery for any occasion. Whether you are looking for an engagement or wedding ring, a necklace or piece of silverware we can create a beautifully designed item that you will enjoy for many years. We have our own fully equipped workshop on the premises. Come and talk to our Goldsmith, Silversmith and Jewellery designer Stephen Thomas for all commissioned jewellery, repairs and restoration work you may require. Stephen is also a member of the National Association of Jewellers, London and a Registered Fair Trade Goldsmith.
Stephen has over 40 years experience in jewellery design as well as antique restoration and repair. Stephen trained in London in the 1970’s as a goldsmith and silversmith at Sir John Cass College, Whitechapel and has worked for prestige UK businesses such as Wakely & Wheeler carrying out contract work for companies such as Asprey and Mappin & Webb before setting up his own Jewellery Design business in Bath and then Frome, Somerset.
Stephen can advise and guide you through your requirements for commissioning jewellery or provide an estimate for repair and restoration work. Commissioned jewellery will always be undertaken through one-to-one consultation with our Goldsmith. We like you to see the work during the design and making process and we proceed with completion only after you have sanctioned and approved any changes you require.
We will give you an estimated completion date at the start of the process, but you need to be aware that certain design changes you may request may add additional time and costs to the process. Please do give us as much notice as possible for your commissioned jewellery. We take great care to produce beautiful, high quality, professional work and this does take some time to complete. At all stages of the design process we will keep you informed and when you have a special date (wedding, anniversary, important birthday) we will always do what it takes to complete and deliver your commissioned jewellery well in advance of the big day!
We normally require a 50% deposit for all commissioned jewellery. We source all precious and semi-precious gemstones on behalf of our customers and once we have purchased gemstones for your commissioned jewellery design they cannot be returned unless they are faulty. Final deposit value can be at the discretion of our goldsmith, so in some cases you may not need to pay the full 50%. Full balance is due on completion of the work ready for collection.
We also offer a service where you can bring in your old unwanted gold and silver jewellery and we can turn it into something new! We offer competitive rates for your unwanted gold and silver.
We can undertake resizing, repairs and commissions for all jewellery. We also carry out specialist repairs on antique silver-ware such as replacing Georgian teapot handles, re-silvering worn items and other repair and restoration work. This specialist work is unique to our business in the area. If you require this specialist repair work we can supply a competitive quotation if you can bring in the items for assessment.
Marchbank Jewellery also undertakes work for Heritage companies and is proud to have been associated with the Royal Bath & West Society, Shepton Mallet, for over 12 years carry out repairs, polishing and restoration of cups and trophies. We have also undertaken commission work for The Royal Smithfield, The Worshipful Company of Gunmakers and Stephen has also designed and made beautiful silver chalices for local churches and designed items for Bath Abbey as well as carrying out specialist restoration work on silver crosses and other antique artefacts for local churches and organisations.
Repairs: Please always bring the item to be repaired in to the shop. We cannot give you an estimate of cost or time for the repair unless we can actually see the item to assess it. Some repairs take longer to complete than others. We have a booking system which means we book in any repair and give you a receipt. The item is then put in a filling system to be repaired in date order by our in-house goldsmith. You will be given an estimated time for the completion of the repair. Please be aware that we endeavour to complete all work to the date specified but on occasion this may not be possible due to the nature of the work involved. If you have a very specific deadline by which you need the item back please make sure you tell us when booking the item in. Some repairs can be done there and then and require minimal time.